A systematic assessment of health-related queries to a chatbot powered by artificial intelligence highlights shortfalls in health-care provision and the responsibilities of AI companies.
09 June 2026
A systematic assessment of health-related queries to a chatbot powered by artificial intelligence highlights shortfalls in health-care provision and the responsibilities of AI companies.
By
Moritz Gerstung
Moritz Gerstung in the Division for AI in Oncology, German Cancer Research Centre DKFZ, 69120 Heidelberg, Germany.
People have been seeking out health information online since the dawn of the internet. And now, tens of millions of people are…
Carsten Eickhoff of the University of Tübingen discusses AI in healthcare and how models can give flawed, inaccurate and harmful…
Do you trust AI chatbots for health advice? What about one in your patient portal?
Chatbots are becoming a first stop for emotional support for many users, but new research suggests their tendency to provide…
Abi has had very mixed results when asking a chatbot for guidance about her health issues.
It found people using AI for health reasons found it hard to identify what advice they should trust.
