AI and ML
Brit fraudsters using AI to doctor 'evidence' in motor insurance claims
Policy-holders increasingly turn fender benders into much more by sprinkling in their favorite AI chatbots, Aviva says
UK insurer Aviva is receiving tens of thousands of reports from scammers looking to profit from claims embellished using artificial intelligence (AI) tools.Aviva and its wider brand portfolio received an estimated 18,400 plus fraudulent claims in 2025, backed by doctored evidence includeding AI-generated car accident scenes, fake official documents, and fabricated images exaggerating damage. If approved, the sum of these claims would have amounted to £233 million ($310.3 million) across the year, or roughly £638,000 ($850,000) per day.
The majority of claims cooked up using AI were related to motor insurance. The insurer says policyholders handed in supporting documents for claims such as inflated costs incurred for vehicle repairs and exaggerated reports of damage.
