Brendan Foody: AI models are the core product, hiring top talent costs tens of millions, and strong client relationships are key during crises | 20VC

Key takeaways

AI models are increasingly seen as the core product, making software defensibility challenging.

Hiring top AI researchers is costly, often requiring tens of millions in stock annually.

Security incidents can be managed effectively with strong customer relationships and clear communication.

Competitive dynamics often fuel negative public commentary against companies.