ManageEngine, a division of Zoho Corporation and a provider of enterprise IT management solutions, announced the rollout of Zia Agents.
The rollout of Zia Agents follows the increasing need for AI-driven and integrated IT operations felt by South African organisations and is aimed at addressing the growing complexity of hybrid environments, strengthening cybersecurity resilience, and improving operational efficiency.
“The frontier models are great for all-purpose use but are not often efficient for specific areas like enterprise IT. We take great care in building AI technology that is not only purpose-built but also provides value in terms of cost and long-term use. We are excited to bring autonomous AI capabilities to our offerings and provide a reliable platform for our customers to achieve efficient outcomes,” said Rajesh Ganesan, CEO, ManageEngine.
With the launch of Zia Agents, the focus shifts from AI-enabled assistance to autonomous execution across IT service management, full-stack observability, endpoint management, and security operations.
These agents are built on the same Zia agentic platform shared across the ManageEngine suite, making it easy to enable native cross-product intelligence without custom integration overhead.
