Liz Centoni, Cisco's chief customer experience officer, is working to reinvent her 20,000-employee division for the AI era. "It's painful," she says.
By
Lakshmi Varanasi
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Cisco says AI transformation goes beyond bolting the technology onto existing workflows.
As AI reshapes the workplace, Cisco is betting on its existing workforce instead of mass layoffs—arming them to code, innovate,…
New data shows no job is immune from AI disruption. But leaders say the real challenge isn't technology—it's governance.
"That gives us a competitive advantage," Cisco CEO Chuck Robbins told Jim Cramer on Thursday morning.
Cisco has gotten serious about embracing agentic infrastructure operations to provide better ease-of-use and integration of its…
CFO Mark Patterson is helping to lead the charge—and has an AI agent of his own.
Cisco warns AI is cutting attack timelines from weeks to minutes. Agents, identity gaps, and scale are creating risks most…
