Recruiters are already turning to artificial intelligence (AI) to sort through resumes, but some are now taking the next step: Using it to conduct the job interview.
Companies such as Google are creating specialised AIs to interview candidates at the screening stage either through phone calls, video chats with on-screen avatars, or by text message.
More candidates are walking away from interview processes that involve AI, according to a research study by hiring platform Glasshouse of almost 3,000 job seekers in the United States, United Kingdom, Ireland, Germany and Australia.
In Germany, 57% of workers have undertaken an AI interview, but of these respondents, 42% withdrew from the process, which the study says is the "highest rate of any market".
More than half of those who did these interviews did not hear anything back, either because they were "ghosted" by the company or because they are still waiting for a reply.
