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Tammy Flanagan
Retirement Counseling and Training www.retirefederal.com
The transition from employee to annuitant can be stressful, especially when someone is worried about income, benefits, deadlines, taxes or missing paperwork. It helps to get the answers you need when there are delays or a perceived problem with your benefits. These days, it is even harder to get help since many agencies are short-handed and overwhelmed by the number of employees who have retired at the same time. When you find someone who might be able to resolve your problem or explain something that you do not understand, it is important to include the relevant facts and not bury the real issue under too much background information.One of the best things you can do is present your situation clearly, completely and with supporting documentation. It might be hard to hear this, but when you are speaking to your human resources representative, benefits specialist or government agency, the quality of the help you receive often depends on the quality of the information you are able to provide. Agencies specifically ask applicants to gather identifying records and supporting documents. Missing or incomplete information can delay retirement processing.Anyone who deals with these issues knows how important it is to separate facts from opinions and to be prepared to provide the evidence that supports your concern. Working with many employees who are transitioning to retirement, one of the basic things we advise is to save copies of all communications, including personnel records on file with your agency, copies of applications and anything else that provides proof of changes in your federal career such as beginning and ending dates, changes in retirement coverage and changes in work schedule. If there is a problem down the road, it is important to have the evidence needed to pinpoint the issue and solve the problem.
