Marc Benioff delivered a bold declaration during Salesforce, Inc‘s (NYSE:CRM) quarterly earnings call, arguing that the traditional SaaS model is becoming obsolete.
"It's not the end of software," Benioff said. "It's the end of software that makes humans do all the work."
That line may end up becoming one of the defining quotes of this earnings season, as AI agents increasingly replace human-driven workflows across enterprise software.
Salesforce Is Betting On Autonomous Software
Salesforce is no longer pitching AI as merely an add-on feature to existing software products. Nowadays, the company is framing AI agents as the next evolution of enterprise software itself.
