AWS leaders manage complex data across multiple hierarchies while making time-sensitive decisions that impact global operations. Traditional business intelligence relies on static dashboards and manual reports, which creates delays and limits organizational agility.

NarrateAI, our intelligent conversational solution, addresses this through conversational agentic AI powered by our data lake and Amazon Bedrock AgentCore. Accessible through the Amazon Quick conversational interface, NarrateAI delivers on-demand, context-rich business intelligence to leaders across AWS, from the Chief Executive Officer (CEO) to the field. By answering natural language questions about business performance, NarrateAI provides immediate, accurate, and actionable insights that remove barriers between leaders and their data.

In this post, we share how we built NarrateAI using Amazon Bedrock AgentCore to deliver business intelligence at scale for the AWS SMGS (Sales, Marketing and Global Services) organization. You will learn about:

The two-layer architecture that separates batch processing from real-time interaction.

The specialized AI agents that power intelligent routing and validation.