How I Built an AI-Powered Incident RCA Platform with LangGraph and RAG

It’s 2:13 AM.

A payment API suddenly starts failing in production.

Customers can’t complete transactions. Alerts begin firing everywhere. Dashboards turn red. Kubernetes pods restart unexpectedly. Database connections start timing out.

And somewhere, an exhausted engineer opens Datadog and starts scrolling through thousands of logs trying to answer a single question:

“What actually broke?”