Bengaluru startup Pronto faces backlash after admitting to recording cleaners in customers' homes during a pilot program to train physical AI, sparking widespread privacy concerns.
The move has raised serious privacy concerns among customers
May 25, 2026
02:26 pm
What's the storyBengaluru-based start-up Pronto has sparked a major controversy after it was revealed that the company recorded videos inside customers' homes while their staff performed cleaning tasks.
The revelation came from Entracker, which cited investor documents indicating that the on-demand household services firm was using these recordings to train AI-enabled robotics.
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