Bengaluru startup Pronto faces backlash after admitting to recording cleaners in customers' homes during a pilot program to train physical AI, sparking widespread privacy concerns.

Pronto, a Bengaluru-based startup providing home services, has responded to criticism over company professionals recording videos inside customers’ homes | Trending

Pronto's service professionals — who provide cleaning, washing, and meal preparation services — record their activities, generating videos that can help train physical AI systems.…

BENGALURU: A customer books a cleaner through an app. A worker arrives.

Human Archive founder Rushil Agarwal has taken a swipe at Pronto's Anjali Sardana amid the row around the Bengaluru startup recording inside customers’ homes | Trending

Bengaluru startup Pronto faces backlash after admitting to recording cleaners in customers' homes during a pilot program to train physical AI, sparking widespread privacy concerns.

The Pronto AI controversy highlights urgent concerns over data governance and privacy in India's home-service sector amidst growing AI usage.