Authored by Marco Aquilanti
When a monitor fires, there's a familiar sequence of checks required to find the root cause. The engineers who set up the monitor usually know these steps by heart — they know the dependencies, the error codes, what to check and where. But for the on-call responder, these steps aren't always obvious. Historically, the solution was to force engineering teams to document the checks in a playbook and hope the responder would read it under pressure.
Today, we can offload these checks to an LLM, shifting the responder's role from gathering evidence to reviewing a diagnosis — significantly reducing MTTR.
Our new Investigation Reports feature does exactly this: an LLM completes the investigation and delivers a detailed report before the human even acknowledges the alert.
Investigation Reports builds on BrontoScope, our first AI-powered investigation feature — and on the positive customer feedback it generated.
