Your incident postmortems aren't investigations; they're fan fiction.

I’ve seen enough postmortems to know that a large percentage of them are essentially polite fiction.

We sit in a meeting, everyone is exhausted from the outage, and we agree on a narrative. We write down that 'the database connection pool was exhausted' or 'a bad deploy caused an error spike.' Then we add an action item like 'add more monitoring' or 'improve testing,' and we move on to the next feature request.

Three months later, the exact same thing happens. The same service, the same error, the same fatigue. We didn’t solve anything; we just documented our failure with slightly better prose.

The problem is that most postmortems fail at the fundamental level of investigation. They stop at the symptoms. They treat human error as a root cause—which is lazy engineer shorthand for 'we don't want to fix the system.' And they treat vague timelines as acceptable data, which makes reconstruction impossible when you’re trying to correlate logs from different subsystems.

This is why I became interested in using MCP (Model Context Protocol) not just to give agents access to my tools, but to act as an auditor for these processes. Most people use LLMs to summarize what happened. That's useless. You don't need a summary; you need someone to tell you where your investigation is weak.