Every serious engineering org I've worked in has the same split personality.
One side: A modern observability stack. AppDynamics, Datadog, whatever the current favorite is. Real-time metrics, distributed traces, beautiful dashboards, alert routing. Years of investment. It works.
The other side: A long tail of legacy monitoring tools that predate the current stack by a decade. Tools that don't speak OpenTelemetry. Tools that can't push to a webhook. Tools whose output format is, and will remain, a 73-row HTML table emailed at 11:15 UTC every morning.
These two sides don't talk to each other. And in most orgs, someone fills that gap manually for 25–30 minutes every morning.
That someone was me.
