adsIndigenous travel company, Kiakiago Travels, has disclosed plans to leverage technology and a customer-focused model to restructure Nigeria’s travel and logistics services, citing persistent inefficiencies in the sector and growing concerns over service delivery standards affecting Nigerian travellers.
The company said the move is aimed at addressing long-standing gaps in the travel ecosystem, particularly challenges linked to coordination failures, delayed customer support, and inconsistencies in travel documentation handling by external service providers.
Speaking at the unveiling of its new brand ambassador in Abuja, Abiola Bakare, General Manager of Kiakiago Travels, said the current structure of travel facilitation has often left Nigerian travellers underserved and poorly supported in global mobility systems.
“We believe Nigerians should no longer be treated as secondary participants in global travel systems. This is about ownership, dignity, and efficiency. Indigenous companies must begin to play at the highest level of the travel and logistics industry,” Bakare said.
According to him, Kiakiago Travels, a registered Nigerian company (RC 1638134), provides services including flight bookings, hotel reservations, visa processing, travel insurance, curated holiday packages, and corporate travel solutions, with operational presence in Lagos, Abuja, and Kano.adsads
