Dear Slackbot,
I’m a Senior Technical Product Marketing Manager, and I often have to communicate technical and even sensitive information with my peers who are spread out across the globe. (I particularly worry about time zone creep and language barriers.) What can I do to ensure that I’m being culturally sensitive to my global team when I’m sending broad messages?
— Global Correspondent
Dear Global Correspondent,
Let’s start with a small truth: The anxiety you feel about sending a message that might land wrong at 11 p.m. for someone in Singapore or feel too casual for a colleague navigating a very formal culture is itself a form of respect. That awareness? That’s already most of the work.
