10 Years of CAREforce: What Salesforce Has Learned About Building a Safety Culture

Key Takeaways

Launched a decade ago, Salesforce’s global health and safety program gives employees the tools, training, and resources to care for themselves and each other.

In FY26, more than 700 trainings reached over 27,000 employees, earning Salesforce its highest-rated safety scores.

CAREforce is evolving with Salesforce’s AI-first strategy — embedding safety guidance, hardship resources, and emergency tools directly into Slack and other AI-powered tools.

He almost skipped the class, and that could have been a tragedy. Dan Krewson took the simple action of signing up for first-aid training through a Salesforce program called CAREforce. But the day arrived and work got super busy. Did his supervisor want him to skip the class to focus on work? No, said his boss. It’s important; go take it.