How the USPS improved its 2025 peak season performance

An article from

Dive Brief

Communication and processing upgrades helped, but several services still fell short of performance targets, per a report from the USPS Office of Inspector General.

Published May 15, 2026

U.S. Postal Service workers scan parcels at the Los Angeles Processing and Distribution Center on Dec. 11, 2019. While the Postal Service improved its holiday reliability in 2025, its Ground Advantage product was the only offering to reach its performance target, per the agency’s Office of Inspector General.