I’m sure you are aware of faults with the batteries in some Volvo EX30s. We were notified last December that due to a major safety fault with the battery, we should reduce charging to a maximum of 70 per cent.

As a result, ever since, we have had major inconvenience and expense plus stress to endure. I was informed from Volvo HQ that they had no idea when they will receive replacement batteries in Ireland.

This to me is totally unacceptable, as we are paying for a car that’s not what we were sold in 2025.

From Noel C, email.

Your frustration is understandable.