ByAmy Feldman,
N
early one third of Americans never fill the prescriptions that their doctors order. Sahir Jaggi thinks AI can help.
In 2023, he started Forus (then named Tandem) to develop AI software that can handle prescriptions’ administrative backend. The moment a physician writes a scrip, Forus’s system picks it up and processes it, figuring out nitty-gritty details like what medications a patient has tried previously and whether there are restrictions on which pharmacy can fill it. Both the doctor and the patient can see what’s going on in real time. “We reduce a huge amount of headache, paperwork and phone calls,” says Jaggi, 31.
The company says that thousands of medical practices and health systems across the country currently rely on its tech, with a 10-fold annual increase for the past two years, driven almost entirely by word of mouth. Medical practices that use its software have seen an increase in prescription fill rates over time, Jaggi says.
