The new system works by removing technical barriers and using a pre-configured ‘team’ of agents to cover various aspects of the business life cycle, according to its maker.
Chinese tech giant Alibaba’s international digital commerce division is to launch a new AI agent for enterprise customers, Accio Work.
The new agent is an “evolution” of the existing Accio business-to-business agent that serves 10m monthly active users, Alibaba International said, and will provide small- and medium-sized businesses with “an immediate, no-code taskforce” that requires “zero set up”.
Accio Work is intended to help business owners proactively automate tasks such as compliance, marketing and sourcing, the company said, while drawing “directly from real-time consumer trends and actual business transaction records” across the company’s e-commerce platforms to help “minimise AI hallucinations”.
Kuo Zhang, president of Alibaba.com and vice-president of Alibaba International, said: “Our vision is to democratise enterprise-grade AI. We want every entrepreneur, regardless of team size, to access an intelligent workforce that operates with the scale of a major corporation. Small businesses will find Accio Work especially useful.”
