The Kerala State Electricity Board (KSEB) is planning to restructure its ‘Model Section Offices’ as ‘Smart Section Offices’ in order to adapt to the changes taking place in the power sector and the consequent requirements in power supply and services.
The KSEB has formed an 11-member working group headed by the Chief Engineer (Distribution - South) which has been tasked with drafting a proposal on the smart section concept. This concept is to be implemented urgently in Distribution Model Sections, given the need for a “modernised and digitally-capable section structure,” according to the management of the power utility.
With the increasing deployment of smart meters, Geographic Information System-based asset mapping, Centrally-aided Revamped Distribution Sector Scheme (RDSS) projects and the migration of KSEB’s service delivery to online platforms, a modernised and digitally-capable section structure has become essential, the KSEB observed in a December 12 order constituting the working group.
Across Kerala, the KSEB operates more than 750 electrical section offices which interact with the consumers and the general public on a daily basis. The ‘Model Section Office’ concept was first conceived more than 15 years ago, and following a pilot project, it was extended to cover more offices in a phased manner over the years.
