From monogrammed lattes at Louis Vuitton
to handbag-inspired pastries at Coach
, retail stores are increasingly doubling as cafes.
It’s all part of companies trying to lean into experiences.
“I’ve long said that the easiest way to get in the experience business is to add a cafe because it engages all five senses and it gets customers to spend more time with you,” said Joe Pine, co-author of the Experience Economy.







