After we found that companies are dropping honorifics when addressing customers, you were quick to share more examples of faux familiarity
After we found that companies are dropping honorifics when addressing customers, you were quick to share more examples of faux familiarity
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Four in 10 consumer firms now address customers in emails and letters using only their first name, Telegraph audit finds
No, your communications don’t make me feel valued as an individual. A ‘Dear’ or ‘Sir’ wouldn’t hurt once in a while, says writer…
Be brusque or make the odd unapproved joke and you risk somebody accusing you of harassment
We utter it nine times a day, it erodes self-worth and can turn us into doormats – but you can train yourself to stop unnecessary…
Hopefully the push for employees to return to the workplace will signal the end of dressing like slobs
Pointless white-collar roles are doing nothing to solve our perpetual productivity puzzle
