As more consumers tap into artificial intelligence to enhance their online shopping experiences, new risks are being created for e-commerce merchants. To address those risks, a pair of e-commerce security companies is partnering to offer a new unified framework that they say will enable merchants to safely reap the benefits of AI shopping.
The framework utilizes technologies from Riskified, a global e-commerce fraud prevention and chargeback protection company, and Human Security, which protects digital experiences against bots, fraud, and digital abuse, to protect merchants from revenue loss, inventory manipulation, and reputational damage from AI agent misuse.
Human Security’s Chief Strategy Officer, John Searby, explained in a statement that his company will provide the framework’s trust layer and visibility to identify and govern AI shopping agent interactions, empowering merchants to set and enforce “trust or not” policies, while Riskified will contribute its expertise in e-commerce fraud prevention, chargebacks, and policy abuse.
“Together, we enable merchants to approve more legitimate AI-driven orders, reduce false declines and protect margins, setting the standard for how agentic commerce can grow safely and profitably,” he said.
