ISLAMABAD: Over one million electricity consumers are actively using a mobile app launched by the government in June that allows people to record and submit their power meter readings themselves for billing, the state-run Associated Press of Pakistan (APP) reported on Thursday.
Pakistan’s government launched the Power Smart App under the government’s “Apna Meter, Apni Reading” (Your Meter, Your Reading) slogan on June 29. The initiative allows consumers to take pictures of the readings of their power meters on a specified date, upload the image to the app, and based on the picture, their monthly bill will be generated.
The initiative was taken by the government to address customers’ concerns, who have frequently accused meter readers of overbilling them or taking incorrect readings.
“The uptake of this digital tool has been remarkable, with more than one million electricity consumers nationwide actively using the Power Smart app,” the APP said.
“This significant adoption demonstrates increasing public trust in digital governance and a strengthened relationship between consumers and utility services.”
