Unapproved use of ChatGPT and other generative AI tools is creating a growing cybersecurity blind spot for businesses. As employees adopt these technologies without proper oversight, they may inadvertently expose sensitive data — yet many managers still underestimate the risk and delay implementing third-party defenses.

This type of unsanctioned technology use, known as shadow IT, has long posed security challenges. Now, its AI-driven counterpart — shadow AI — is triggering new concerns among cybersecurity experts.

Melissa Ruzzi, director of AI at SaaS security firm AppOmni, says AI can analyze and extract far more information from data, making it more dangerous than traditional shadow IT.

“In most cases, broader access to data is given to AI compared to shadow IT so that AI can perform its tasks. This increases the potential exposure in the case of a data breach,” she told TechNewsWorld.

AI Escalates Shadow IT Risks