PUTTING ASIDE THEIR exorbitant cost, the trouble with prescription hearing aids is the prescription. Find a doctor. Get an appointment. Sit in a waiting room. Suffer through an hour of testing before getting the hard sell on a pair of hearing aids. Why, the indignity of it all is even worse than going deaf.
Telehealth offers a glimmer of a solution, but as everyone who’s tried to show off a concerning mole to a doctor via a smartphone camera knows: Video technology can only get you so far. Audiological testing requires significant one-on-one interaction and plenty of technology to back that up. Every audiogram I’ve sat for has been inside a sophisticated, soundproof chamber.
Hear.com—a company that sells prescription hearing aids online and via traditional retail channels —has a workaround. It puts all the technology needed to perform a full-on hearing test in a box and mails it to you along with a set of prescription hearing aids, then walks you through the whole thing with an audiologist via a video call. I’ve taken Hear.com’s virtual hearing test twice—this is what a tele-hearing exam looks like, should you decide to take one.
The process begins with a simple discussion. If you’ve never had hearing aids before, this is probably a good first step; veterans will likely skip it, especially if they know what model hearing aids they want (or how much they want to spend). A Hear.com salesperson will discuss your personal impressions of your hearing loss, any hearing aid devices you have tried, prior audiological testing, and your budget (along with any insurance you have). From there, they will suggest the best hearing aids (from their product line) to meet your needs, though you can also advocate for a specific product if you’ve already identified one.
