When talking to a friend, family member, partner or co-worker, you probably have your go-to ways of responding. Maybe you’re the “ride or die” person always on their side. Maybe you like to brainstorm solutions. Maybe you think critically about what they’re saying and consider other perspectives.
All of those have pros. But therapists also recommend another conversational style: “trampoline listening.”
The term was coined by Jack Zenger and Joseph Folkman, the CEO and president, respectively, of a leadership development consultancy. In short, trampoline listening helps “amplify, energize and clarify” another person’s thinking.
Ahead, therapists explain more about what this is (and isn’t), the benefits and their best tips.
What Is ‘Trampoline Listening’?






