'We really took the young ones, the officers who are Gen Zs, to do all the insighting for us,' says the mall's marketing chief of its 'Gen Z Council,' which is helping bring everything from pickleball courts to a library into SM malls

When it comes to figuring out what young shoppers want, SM Supermalls has decided that perhaps the best people to ask are—well, young shoppers themselves. SM Supermalls…

'We really took the young ones, the officers who are Gen Zs, to do all the insighting for us,' says the mall's marketing chief of its 'Gen Z Council,' which is helping bring…