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Insurance companies keep pushing AI, but 98% of their adjusters' reviews on it are negative
A Glassdoor analysis found that 98% of claims-adjuster reviews mentioning AI were negative – the highest rate of criticism among the occupations reviewed. Workers often complained that...
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the-decoder.com
AI sentiment is turning sour as employee reviews reveal growing frustration across the workforce
An analysis of Glassdoor reviews shows that positive AI comments have dropped from 81 to 43 percent since 2019. Executives rate AI mostly positive, while insurance claims workers…
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wired.com
You Know Who Really Hates AI? Insurance Claims Adjusters
Of the Glassdoor reviews from claims adjusters that mentioned AI, a staggering 98 percent were negative. “AI is just a tool,” one person tells WIRED. “It should never be given the…
