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Patients in Yorkshire complain AI GP receptionist cannot understand accent
Healthwatch Rotherham says Emma AI system’s failure to grasp local ‘twangs’ is leaving people frustrated
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dailymail.com
GP's AI receptionist struggles to understand Yorkshire accents
A health watchdog has found that EMMA, an AI chatbot used by GPs to cut down on waiting times over the phone, has struggled to understand patients from Rotherham, Yorkshire.
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independent.co.uk
AI receptionist at GPs ‘can’t understand’ Yorkshire accents
The technology is said to struggle with ‘broad’ accents
