The Reserve Bank of India will permit lenders to restrict devices bought on EMI financing. These restrictions will be gradual and only after a loan is significantly overdue. Incoming calls and emergency functions will remain accessible to borrowers. Disclosure requirements for recovery agents have also been eased by the central bank. The new rules will be implemented from January 1, 2027.

RBI introduces stricter loan recovery rules from January 2027, limiting contact hours, protecting borrowers and regulating mobile device restrictions.

Banks cannot disable borrower mobile phones and laptops for loan recovery. This new rule applies unless the devices themselves were financed by lenders. The Reserve Bank of India…

The Reserve Bank of India has updated its regulations on mobile loan financing. Lenders are now required to reinstate device functionality within one hour of confirmation of…