The Reserve Bank of India has prohibited banks from disabling mobile phones and laptops of defaulting borrowers, except when the devices were financed by the lenders themselves.
The regulation will come into effect in 2027
Aug 07, 2026
10:31 am
What's the storyThe Reserve Bank of India (RBI) has issued a new directive, barring banks from disabling mobile phones and laptops of defaulting borrowers.
The move comes against the backdrop of borrowers' complaints about being harassed, including through social media platforms and the use of abusive language.
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