A Kerala consumer commission has ordered an Instagram boutique to pay ₹36,880 to a woman who paid for two dresses needed for a wedding, received only one after months of delays, and was told to "go ahead and file a case" when she asked for a refund. The court ruled that Instagram sellers are fully bound by consumer protection law.

NEW DELHI: A district consumer commission in Kerala, on July 17, ordered an Instagram-based boutique to pay compensation to a woman after finding that it took full payment for two…

A Kerala consumer commission has ordered an Instagram boutique to pay ₹36,880 to a woman who paid for two dresses needed for a wedding, received only one after months of delays,…