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Uber cuts 10% customer service jobs as AI becomes latest driver of tech layoffs
Uber has cut 10% of its customer service workforce, marking the first time the company has directly linked layoffs to artificial intelligence. The move reflects a broader Silicon Valley trend as Big Tech firms including Amazon, Microsoft, Oracle and Meta restructure teams, automate work and accelerate AI adoption across operations.
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hindustantimes.com
Amazon cuts jobs in AGI team as it sharpens AI focus and restructures division
Amazon has cut jobs in its AGI team as it sharpens its AI focus. The company has not revealed the number of layoffs but says AI remains a top priority.
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straitstimes.com
Uber cuts 10% of customer service jobs, citing ‘embrace’ of AI
This marks the first time Uber has tied layoffs to AI efficiency pushes and is the second round of reductions in less than two months. Read more at straitstimes.com. Read more at…
