AI‑enabled productivity, not just cost‑cutting, is showing up in the bank’s efficiency ratio and returns, CFO Alastair Borthwick says.

AI‑enabled productivity, not just cost‑cutting, is showing up in the bank’s efficiency ratio and returns, CFO Alastair Borthwick says.

Bank of America CEO Brian Moynihan emphasizes AI security as the bank processes over 400,000 daily AI prompts and reports 20% developer productivity gains.