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IBM CEO Arvind Krishna is facing a leadership test. He chose accountability.
Current and former tech leaders say the CEO's candid response to the tech giant's disappointing quarter offers a lesson for handling bad news.
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forbes.com
Here’s Why IBM Had Its Worst Day Ever
“What played out was worse than our expectations,” CEO Arvind Krishna warned investors.
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businessinsider.com
Read IBM CEO's letter to investors warning about its poor results: 'This quarter we faltered'
CEO Arvind Krishna said in his letter to investors that IBM had underestimated the "magnitude" of clients changing spending habits.
