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Sanofi builds its own AI agent with Claude and Elementum, cutting ties with ServiceNow

Sanofi is replacing ServiceNow with its in-house AI agent Concierge, built with Claude and Elementum AI, targeting 10 million euros in annual IT savings.

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giovedì 9 luglio 2026·cryptobriefing.com
Sanofi builds its own AI agent with Claude and Elementum, cutting ties with ServiceNow
Sanofi is replacing ServiceNow with its in-house AI agent Concierge, built with Claude and Elementum AI, targeting 10 million euros in annual IT savings.