India’s GCC sector enters AI-Led growth phase: CEA Nageswaran explains

India’s Global Capability Center (GCC) sector has emerged as one of the country’s biggest economic success stories, evolving from back-office operations into global hubs for innovation, product development, artificial intelligence, and strategic decision-making. With more than 2,000 GCCs employing over 2 million professionals, India now hosts nearly half of the world’s GCCs and has become a leading destination for enterprise AI talent. As artificial intelligence reshapes industries, experts believe India’s strength will lie in its skilled workforce, innovation capabilities, and ability to move up the value chain. The sector continues to drive job creation, economic growth, and technological advancement, while policy reforms and industry-government collaboration are expected to accelerate its expansion across both metro and emerging cities.

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