India’s Global Capability Center (GCC) sector has emerged as one of the country’s biggest economic success stories, evolving from back-office operations into global hubs for innovation, product development, artificial intelligence, and strategic decision-making. With more than 2,000 GCCs employing over 2 million professionals, India now hosts nearly half of the world’s GCCs and has become a leading destination for enterprise AI talent. As artificial intelligence reshapes industries, experts believe India’s strength will lie in its skilled workforce, innovation capabilities, and ability to move up the value chain. The sector continues to drive job creation, economic growth, and technological advancement, while policy reforms and industry-government collaboration are expected to accelerate its expansion across both metro and emerging cities.

Artificial intelligence penetration in India's retail Global Capability Centres (GCC) has doubled, yet AI professionals still represent fewer than one in 20 employees, according…

Highlighting the role of government-industry collaboration, the CEA said the Union Budget has addressed a long-pending industry demand by simplifying and expanding the transfer…

Chief Economic Adviser V Anantha Nageswaran urged industry to invest in skilling and innovation. He stated government has supported Global Capability Centres through Budget…

Observing that AI has exposed old model, Nageswaran said it is likely to displace routine, repetitive and rule-based tasks, and it would be unrealistic to deny the risks posed to…

Global Capability Centres and flexible workspaces are now driving India's office real estate demand. Third-party IT services firms are reducing their office space leasing…

India now hosts over 2,000 Global Capability Centers (GCCs), employing 2 million professionals and generating $60 billion in revenue, marking a transformative shift in two decades.

India’s Global Capability Center (GCC) sector has emerged as one of the country’s biggest economic success stories, evolving from back-office operations into global hubs for…

Speaking at the CII GCC Business Summit, Krishnan noted that the deployment of AI in enterprises is still lagging across the world, not just in India, presenting an opportunity…