Why Americans are wary of AI

Most Americans are skeptical and fearful of artificial intelligence, with public concern rising even faster than chatbot adoption. According to the Pew Research Center, 37 percent of Americans were more concerned than excited about AI in 2021; by 2023, that figure had risen to 52 percent. Today, more US adults believe AI will have a negative rather than a positive impact on their own lives and on society. For companies betting hundreds of billions of dollars on AI, this is not merely a public relations problem.

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