StubHub accused of ruining World Cup dreams in new lawsuit filed by ticket holders

Stay up to date with notifications from The IndependentNotifications can be managed in browser preferences.Jump to contentThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged inAllNewsSportCultureLifestyleCalifornia residents Julia Reeker Moghal and Reuben Renteria have filed a lawsuit against online ticket reseller StubHub in a New York federal court. The lawsuit alleges StubHub engaged in "false and misleading" sales practices, leaving customers without tickets they purchased for World Cup group stage matches. Plaintiffs claim they are among potentially thousands of fans who bought tickets that either did not exist, were revoked, or erased, citing FIFA's description of "poor digital infrastructure." Beyond seeking monetary damages, the lawsuit requests that StubHub be prohibited from selling World Cup tickets and that any profits from such sales be distributed to affected customers. StubHub stated its "FanProtect Guarantee" offers replacements or full refunds and attributed issues to the event organizer's ticketing infrastructure, while FIFA denies its system is at fault for third-party platform problems. In fullStubHub sued by World Cup fans who say ticket cancellations crushed their dreamsMore bulletinsThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in

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