Select the right problems to solve, identify clear owners, put guardrails in place and plan with ongoing operations in mind.

Don't be Ford. My 3-phase blueprint for human-centered AI success tracks Cognitive Load Delta to avoid AI project failure and ensure real value.

Select the right problems to solve, identify clear owners, put guardrails in place and plan with ongoing operations in mind.

There’s a consistent pattern in failed or underperforming AI initiatives. Business leaders tend to frame AI through the lens of what they see as the most urgent…