‘We didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers,’ says automaker

AI agents are all the rage in many companies right now, but Ford has revealed that it had to rehire engineers after learning that AI isn't quite as good as humans.

Ford ha richiamato 350 ingegneri esperti dopo aver constatato che intelligenza artificiale e sistemi automatizzati non riuscivano a garantire la qualit� desiderata. I veterani…

It is a shift that comes as Ford returns to the top of J.D. Power's initial quality rankings among mainstream brands. The improvement reflects changes not only...

Ford admitted its AI couldn't replace experienced engineers and rehired 350 veterans, then climbed to No 1 in JD Power's quality ranking for the first time in 16 years.

‘We didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers,’ says automaker

"Mistakenly we thought that by just introducing artificial intelligence ... that would produce a high-quality product.”

The automaker tried the technology for automated quality control, but it was unable to detect enough problems.

Ford is rehiring experienced engineers, including former employees, after its AI systems underperformed, boosting quality rankings and cutting costs in the process.

Ford Motor Co. is re-emphasizing human expertise to combat persistent quality issues, bringing in hundreds of veteran engineers to train its AI systems. This strategic shift,…

Ford Motor Co. hired 350 veteran engineers to improve vehicle quality after Artificial Intelligence and automation systems failed.

The iconic car manufacturer fixes its mistake

“We didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers that have been with us through many product cycles,” a Ford exec said.