Editor's note: Some military personnel are identified by their first names only due to security considerations. More than four years into the full-scale invasion, the first phase of the Defense Ministry's military reform was meant to deliver long-awaited changes. Instead, it has triggered a fresh wave of frustration among soldiers. Defining clear terms of military service has been one of the most contentious unresolved issues of the war — one that three defense ministers failed to tackle, and

Kyiv hopes financial incentives and new terms of service will boost morale and slow desertions

Editor's note: Some military personnel are identified by their first names only due to security considerations. More than four years into the full-scale invasion, the first phase…