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Hospitality’s biggest challenge isn’t technology. It’s talent

Explore the challenges facing South Africa's hospitality sector as it grapples with staffing shortages and the impact of AI and automation on service delivery.

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martedì 23 giugno 2026·iol.co.za
Hospitality’s biggest challenge isn’t technology. It’s talent
Explore the challenges facing South Africa's hospitality sector as it grapples with staffing shortages and the impact of AI and automation on service delivery.