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Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressal
The Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control Room. This initiative aims to address air passenger grievances swiftly and effectively. The Passenger Assistance Control Room has already resolved over 73,000 complaints with a high success rate. Future upgrades will ensure a more seamless platform for passenger support.
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timesofindia.indiatimes.com
‘Over 73k flyer issues resolved with 98% success rate since last December’
NEW DELHI: The Union aviation ministry Wednesday said its 24x7 “Passenger Assistance Control Room” (PACR) has resolved over 73,000 issues with a redressal rate of 98% since last…
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economictimes.indiatimes.com
Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressal
The Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control Room. This initiative aims to address air…