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Toronto planning ‘simpler, more intuitive’ AI chatbot for city’s 311 service

"People want to get information quicker," said the city's executive director of customer experience, explaining that the 311 chatbot's rollout is expected by the end of September.

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thestar.com

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martedì 16 giugno 2026·thestar.com
Toronto planning ‘simpler, more intuitive’ AI chatbot for city’s 311 service
"People want to get information quicker," said the city's executive director of customer experience, explaining that the 311 chatbot's rollout is expected by the end of September.