Why Decision-Making Frameworks Fail

In this week’s The Insider newsletter, managing editor Gretchen Gavett writes on why decision-rights tools so often fail in practice and how leaders can fix it. She also unpacks a recent HBR piece by Columbia’s Rita McGrath on “strategic centering,” a new approach to setting direction when traditional anchors no longer hold. Plus, Gavett invites readers to share their experiences managing AI agents in the latest Insider Insights survey.

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